FAQ

Got questions? Our FAQ page is designed to help you get the answers you need about our cold-pressed juices and services. Find information on everything from ingredient benefits and storage guidelines to our local pickup policy and how to choose the perfect juice package for your lifestyle. Whether you're new to cold-pressed juices or a seasoned enthusiast, our FAQ is your go-to resource for all things Simply Nurturing.

What makes Simply Nurturing’s cold-pressed juices unique?
Our juices are made from 100% fresh fruits and vegetables and are cold-pressed to preserve vital nutrients and enzymes. Each blend is thoughtfully crafted to support specific wellness goals.

How are your juices made?
We use a cold-press process that minimizes heat exposure, ensuring that the vitamins, minerals, and antioxidants remain intact.

How long do your juices remain fresh?
Our cold-pressed juices have a shelf life of 5 days. We recommend consuming them within that time frame for optimal flavor and nutrition.

Are your juices available for delivery?
Currently, our juices are available for pickup only. This helps us maintain the highest standards of freshness and quality.

How does the pickup process work?
Once you place an order, you will receive a notification when your juices are “ready for pickup.” You can then collect your order at one of our designated locations during the specified pickup window.

When will my order be ready for pickup?
Orders are typically ready within 24 hours of purchase. Please watch for the “Ready for Pickup” notification in your email.

How will I know when my juices are ready for pickup?
We’ll send you an email notification when your order is ready. Be sure to check your inbox (and spam folder) for our message.

Where are the pickup locations?
Pickup locations are determined by Simply Nurturing. Detailed instructions, including the designated locations, will be provided in your order confirmation email.

What do I need to bring for order pickup?
Please bring a valid photo ID and your order confirmation email to verify your purchase at the pickup location.

What happens if I miss my pickup window?
If you miss your designated pickup time, please contact our customer support to discuss alternative arrangements. Orders are held for a limited time only.

Can I cancel or change my order after purchase?
Since our juices are freshly prepared and are perishable, all sales are final. Please review your order carefully before finalizing your purchase.

What is your refund and return policy?
Due to health and safety reasons, all sales are final. We do not offer refunds or returns on our cold-pressed juices. If you have concerns, please contact us immediately.

How should I store my juices once picked up?
Keep your juices refrigerated at all times. For best results, consume them within 5 days to ensure maximum freshness and nutrient retention.

Do you offer any other products besides individual juices?
Yes, we also offer juice flights, wellness bundles, and the option to create your own custom juice kit—all designed to support various health and wellness goals.

Do you have any recommendations for a juice regimen?
We suggest exploring our wellness bundles, which are curated to target specific needs like detox, energy, and skin radiance. Alternatively, you can create your own kit to tailor your daily juice intake.

How should I store my cold-pressed juices?
Our juices are freshly cold-pressed with no preservatives added, so it's essential to refrigerate them immediately upon pickup. Do not leave them out at room temperature, as doing so can compromise their quality and safety. For optimal flavor and nutritional benefits, please keep the juices chilled and consume them within 5 days of receiving your order.

Why are your juices so vibrantly colored?
Our juices showcase the natural vibrancy of fresh fruits and vegetables because we don’t add any water, sugar, or artificial ingredients to dilute or alter their colors. The intense hues you see are a true reflection of the nutrient-rich produce we use, ensuring you receive all the natural vitamins, antioxidants, and flavors in every sip.

What quality measures do you use in producing your juices?
We are committed to premium quality from start to finish. Our juices are cold-pressed and bottled in glass to prevent oxidation and preserve nutrients. We use high-quality stainless steel equipment during production and intentionally limit the use of plastics and other harmful materials. This dedication to quality guarantees a healthier, more flavorful product that stays true to its natural origins.